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Fowler covers a range of topics including design, refactoring, NoSQL, DSL, continuous delivery, microservices and agile development. With posts ranging from every few days href once a week, he also includes a very useful reference index (a cross between a blog and a wiki, or a "bliki") containing well over 400 entries href date. A List Apart is a multi-faceted blog that has a wealth of information in several formats. You can read the traditional blog posts, watch interviews with Web development experts, or engage in a Q&A discussion with "Dr. Web" if you have queries about the industry. Many programming bloggers have started here before moving into their own space — meaning you're getting top notch content from future stars in the field.


Fowler covers a range of topics including design, refactoring, NoSQL, DSL, continuous delivery, microservices and agile development. With posts ranging from every few days href once a week, he also includes a very useful reference index (a cross between a blog and a wiki, or a "bliki") containing well over 400 entries href date.


An upgrade href an integral part of your business software can pose great challenges if you’re a global company with thousands of employees. Like many organizations faced with a software upgrade project, Georg Fischer Piping Systems was looking for a solution href help them with training and onboarding href drive the success of the project and href ensure user adoption among their employees. With more than 1000 employees depending on the CRM system across seven different language versions, this was no small feat. Gerog Fischer Piping Systems decided href upgrade their CRM system by moving globally from Microsoft Dynamics 2013 href Microsoft Dynamics 365. By onboarding 34 countries with 7 languages, GF Piping Systems understood the need for a tool for CRM-embedded training content and user-friendly knowledge transfer.


What You'll Get


Georg Fischer is a global industrial engineering company with more than 14,000 employees and three divisions. GF Piping Systems itself is located in 34 countries with more than 6,800 employees and generated sales of CHF 1.802 billion in 2019. With more than 60,000 products, GF Piping Systems can offer complete system solutions. With Microsoft supplying updates href their software every six months, this results in a constant need for updates href the training material. At Georg Fischer, Anja Schmid, Junior CRM Community Manager, and her team use ClickLearn href produce their training material, which includes videos and user documentation. All their training is based on the content they produce using ClickLearn. Without the Replay function and the multilanguage support, Anja and her team would never be able href stay on top of their training material, let alone have time href create the seven language versions href support the different languages of their CRM.